How to migrate from Mitel MiVoice Office 250 to Dimensions Voice


If you are a Mitel MiVoice Office 250 (MiVO) user, you may be looking for a new solution now that Mitel has discontinued the manufacture of this product.

You may be interested in Mitel MiVoice Business (MiVB) or a different cloud-based solution, but both options require a significant change to your telecoms infrastructure.

Fortunately, there is a third option: migrating to Dimensions Voice, a resilient and scalable cloud PBX that can be fully white-labelled and integrated with your existing MiVO system.

Dimensions Voice is a hybrid-cloud solution that helps you transition to the cloud at your own pace. You can use it to:

  • Extend the capacity and functionality of your MiVO system by connecting new users to Dimensions Voice, which supports both 53 and 69 series Mitel handsets. This way, you can leverage your existing platform as your company expands.

  • Use Dimensions Voice as a SIP gateway to replace your ISDN trunks, which can save you money and improve your call quality. This also removes the need for a Mitel Border Gateway and associated licences if you have a MiVB system.

  • Migrate gradually to Dimensions Voice by moving groups of users to the cloud-based platform, while keeping your MiVO system as a fallback option. This minimises the disruption and risk to your business, as well as the learning curve for your users.

By partnering with Dimensions Technologies, you can access cutting-edge products, robust support, and a thriving business network.

We offer free remote installation, engineering training, and project management for any Mitel migration. We also offer integrated features such as analytics, recording, softphones, wallboards, and CRM integration.

Contact us today on +44 333 242 0042 to see how we can help you migrate from Mitel MiVoice Office 250 to Dimensions Voice.

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